APEX Gun Parts' Helpful Links and FAQs

 

Weapons Guild - www.weaponsguild.com

AK Forum- www.theakforum.net

The FAL Files - www.falfiles.com

Uzi Talk - www.uzitalk.com

The AK Files - www.akfiles.com

All About AR15s - www.ar15.com

C and R Arsenal – www.candrsenal.com

Forgotten Weapons - www.forgottenweapons.com

Reddit- www.reddit.com/r/ak47/

Childers Guns- www.childersguns.com

Nodakspud- www.nodakspud.com

CNC Warrior- www.cncwarrior.com

ATF C&R list- www.atf.gov/firearms/curios-relics

 

Frequently Asked Questions:

 

Do you have a catalog?

We do not offer a printed catalog. Our entire inventory is posted on our website, and updated as product is added or is no longer available.

We also have a mobile application available for Android, iPhone and iPad (Apple products are read only and not able for web purchase). Our App is a free download on Google Play and the AppStore. Search products, make a purchase, and maintain your account preferences. 

Do you have a store front?

No, we are strictly a shipping warehouse and have no store front. For local order pick up please call our Customer Service Department at (719) 481-2050 M-F 9am-4pm MT to place an order and schedule a pick up time.

What are your hours of operation?

We are open for phone calls from 8:00 a.m. to 4:00 p.m. Monday-Friday MT (Mountain  Time), excluding major holidaysCustomers must place the order ahead of time with our Customer Service Department at (719) 481-2050 and arrange a pick up time during office hours, if they wish to pick up in house.

I have a specific question, help?

If you have a specific question relating to the products we sell, please call our qualified Customer Service staff at (719) 481-2050. We will be happy to help. We do not provide any suggestions on gunsmithing or specific Federal, City, State, or County laws.

I have a gunsmithing question, can you help?

No, APEX Gun Parts does not have trained, certified or licensed gunsmiths on staff, we cannot offer you any information on gunsmithing firearms or any firearm part.

For building inquiries please visit the forum websites listed above for answers to your build questions or contact a certified/licensed gunsmith.

Do you have a dealer discount program?

APEX Gun Parts mainly sells surplus or out of production items that cannot be restocked therefore we do not offer a dealer pricing program. However, some items may be available in sufficient volume that a quantity purchase price is possible. Please check with our Customer Service Department at (719) 481-2050.

Do you ship internationally?

APEX Gun Parts does not accept international orders due to U.S. export restrictions. This includes US territories and possessions such as Guam, Puerto Rico, and APO/FPO/DPO addresses. In addition, we will not ship to freight forwarding service addresses.

What is the cost of shipping?

The cost of shipping varies on which shipping service you choose. We ship through carriers UPS and USPS. If you choose Best Way we determine the carrier according to the total weight and size of your order vs. the distance you are from our warehouse.  However, Best Way does not apply for shipments to Hawaii or Alaska.  Please contact our Customer Service Department at (719) 481-2050 for pricing.

The checkout process has an option that will display the shipping fee for addresses in the continental U.S.

Oversized items or individual items weighing under 70 lbs. will be shipped UPS and items over 70 lbs. will be shipped Freight.  Please contact our Customer Service Department at (719) 481-2050 for exact shipping fees on these orders.

When will my order ship?

Your order will usually ship within 2-3 business days after receiving payment (we will not ship an order for check/money order without receiving payment first). We ship M-F and are closed on weekends. If you order was placed on a weekend it will be shipped out the following Monday. During busier seasons, this time can be extended out to 3-5 business days.

Can you ship this to my State?

If you have a shipping address that is in a state where legal restrictions on certain items are in place, our system will not allow you to place an item in your cart. If you are living in a restricted state please be sure you are logged in under your account, and ensure your shipping address is saved before trying to purchase these items. If you are a Law Enforcement Officer or a retailer with a valid resale license residing in a state with product restrictions, please contact the Customer Service Department at (719) 481-2050 for assistance in placing your order.  Proper credentials and current sales tax certification must be sent to APEX Gun Parts prior to shipment of your order.

How do you ship?

Your order will be carefully packed and shipped via United States Postal Service (USPS) Priority Mail or United Parcel Service (UPS) Ground.  Best Way typically indicates USPS Flat Rate postage fees; some exceptions apply. All expedited shipments are delivered via UPS only.

If you have provided us with a valid email address we will send shipping confirmation in the form of a Delivery Confirmation Number (USPS) or a Tracking Number (UPS).

Do I have to have signature required?

We require orders totaling over $300 to be shipped UPS with a signature required to protect you from the loss/damage of your order. Orders below this threshold will not require a signature unless you request it.

Why can't you ship this first class in an envelope?

We do not ship via paper envelopes because there is no tracking information available for the item. This way you can see the status of your package. It also reduces the chances of small items tearing through a paper envelope and becoming lost.

Do I need an FFL?

We do not sell ANY items which require an FFL (Federal Firearms License) or background check.

What forms of payment do you accept?

APEX Gun Parts accepts MasterCard, Visa, American Express and Discover credit cards, along with personal checks, cashier's checks and money orders. We do not accept cash in the mail COD or PayPal.

Do I have to pay Tax?

If your shipping address lies within the state of Colorado, you must pay applicable sales taxes.

Do you have a hand select option?

No, we do not have a hand select option. We rate our items based on the average, middle-of-the-road condition of the products we get into our warehouse, and pass the savings onto our customers.

What is my Order Status?

You can view your order status by clicking on the My Orders button under My Account.

I need to cancel my order, help?

Canceling your order can be done by emailing us at service@apexgunparts.com or by calling the Customer Service Department at (719) 481-2050. If your order has already shipped, you may be required to refuse the shipment providing it has not been opened. If opened you will need to pay for return shipping. If you run into difficulty, or would simply like a refund once your shipment has arrived, please request a Return (RMA) through My Account page on the website.

I need to modify my order, help?

We are not able to modify orders after they have been submitted and payment is made. If you are needing to add or remove items from an order please call our Customer Service Department at 719-481-2050. We will offer cancelling the order by refunding the payment if payment has been finalized and have you reorder or cancel the order and void the payment if it is still pending. In some instances you will be required to place a second order.

Do you trade for parts?

No, we do not trade products with customers.

Do you buy parts?

If you are a manufacturer looking to have APEX Gun Parts purchase from your company, you MUST have a current Certificate of General Liability Insurance, and be able to provide items in QUANTITY. If you have any further questions, please email our office: service@apexgunparts.com

My order shows delivered but it was not?

Contact your shipping carrier (USPS or UPS) FIRST then contact our Customer Service Department and let us know the issue. All items purchased from Armory Parts Exchange, Inc. is made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We will help provide paperwork and verification of order to the carrier for the claim, but will not be liable to replacement of part(s) until claim is paid by carrier.

What is your return Policy?

Please see our Shipping and Returns page.

How do I return an item?

Please see our Shipping and Returns page.

Where is my refund?

Please see our Shipping and Returns page..