Shipping & Returns

Shipping

NOTICE: Porch Pirate Epidemic - Make sure you secure your delivered package by monitoring tracking and/or picking up your package at the delivery location. To shipping to a secure location such as a PO Box, UPS or FedEx store to have your package held for pick up or to provide an alternate delivery address call our customer service department at 719-481-2050. M-F 9am-4pm MST.

Your order will be carefully packed and shipped via United States Postal Service (USPS) Priority Mail, United Parcel Service (UPS) Ground or 3 Day Select or FedEx Ground, FedEx Home Delivery and FedEx Express. All expedited shipments are delivered via UPS or FedEx.  If you have provided us with a valid email address we will send shipping confirmation in the form of a Delivery Confirmation Number (USPS) or a Tracking Number (UPS) or (FedEx). 

UPS or FedEx will not deliver to a PO Box. A street address must be provided for all UPS and FedEx orders.

UPS 3 Day and FedEx Express shipping will ship out same day if order placed before 11am MST any orders placed after 11am MST will ship next business day.

UPS Ground Notice - Shipping prices shown during checkout are direct reflections of what APEX Gun Parts is charged from UPS. When possible, to ensure the fastest delivery, APEX Gun Parts will upgrade a shipment from "UPS Ground" to "UPS Express Delivery" in an effort to ensure delivery within 2-5 business days.

All Charges to reroute a package after it leaves our facility will be charged back to the customers credit card used for the purchase.

Choosing to have items shipped to another party releases APEX Gun Parts of any responsibility for lost or damaged merchandise.

Our Policy is to require a signature on every order over $1,000.00. If you choose to withdraw the Signature Required on your order, any claims for loss, theft, or missdelivery will be the sole responsibility of you the customer. A request and authorization for a package to be left at the place of delivery without a signature, releases APEX Gun Parts of any responsibility for lost or damaged merchandise.

APEX Gun Parts does not export any products to Freight forwarders, foreign countries, US territories, or APO, FPO, or DPO addresses.

APEX Gun Parts Freight Shipment Policy:

APEX Gun Parts reserves the right to arrange freight shipments for orders exceeding standard UPS or USPS shipping rates and dimensions.  Customers will be contacted to determine delivery destination and requirements; then customer will be provided with a freight quote prior to shipment of the order.  Customer contact telephone information provided must be reachable Monday - Friday, 9-4 MT.  Inability to reach the customer will result in delays of any and all freight shipping.

Order Cancellation

Order Cancellations: Orders are shipped M-F by noon. If you need to cancel your order, please notify our Customer Service department at (719)481-2050 or email [email protected] by 9am Mountain Time the next business day, to include weekends and holidays. Include the phrase “Order Cancellation” in your email subject line, and your order number and name within the email. If you’d like to leave a voicemail requesting a cancellation, please include your order number as well. If we are not given the required information, orders can still be shipped and are subject to restock fees if returned.

We are not able to modify or combine any orders at this time.

Note for Order Cancellations: All cancelled orders may be subject to a 10% cancellation fee.

 

Refunds

APEX Gun Parts reserves the right to have up to 10 business days to inspect and process the return. However, we will do our best to minimize the amount of time a return will take. Refunds will occur by the same method used for purchase. In the event of a credit card purchase, please allow up to 10 business days for the refund to appear on your account.

General Return Policies & Return Merchandise Authorization (RMA)  Request

APEX Gun Parts limits the time frame to return a product to a 30 day period from the date a product is purchased.  If a return of an item is beyond the 30 day period, APEX Gun Parts reserves the right to choose whether to accept or deny the return of the item.

General Returns Policy: You may return unaltered items purchased through APEX Gun Parts within 30 days of purchase for an exchange, refund, or store credit. An unaltered item means that no modification such as grinding, fitting, drilling, sanding, chemical cleaning, restoration, painting or other changes of any kind has occurred. Altered products or products in abused condition will be returned to the customer at their expense. Customers may initiate an RMA request through the website. Please include any comments to explain the return request. Once submitted the request will be reviewed by APEX Gun Parts. You will be contacted on the status of your return.

Or contact [email protected] or call at 719-481-2050 we will do our best to resolve your issue or set up a Return Merchandise Authorization (RMA).

 

Sometimes errors occur at the fault of APEX Gun Parts. We try our best to select and ship the correct products in each order. In these cases we will put our customer first and correct the issue at our expense. This may include paying for return shipping.

If the fault is not on APEX Gun Parts, financial responsibility to correct any perceived issues falls upon you the consumer. We do not refund for additional services such as Delivery Confirmation, Insurance or expedited shipping costs.

An RMA must be in place before any products are shipped back to us. Include a copy of your original invoice and a printed RMA sheet with parts for return. Please return products to the address listed below.

ATTN: Customer Service
APEX Gun Parts
3105 N. Stone Ave
Colorado Springs, CO 80907

If return packaging is deemed insufficient and product has been damaged or lost, APEX Gun Parts may choose to adjust the conditions of the RMA process.

Product Specific Returns

Some items may be sold “As Is” and are not-refundable.

Returns will not be accepted for these items. If you attempt to return such an item, APEX Gun Parts returning the item back to you and you will be charged for all shipping costs associated with the return.

Restocking Fee

All merchandise returns may be subject to a 15% restocking fee at APEX Gun Parts discretion.

Shipping Restrictions by State - Updated 7/6/22

It is the customer's responsibility to know and comply with the laws in his or her jurisdiction prior to purchasing or using APEX Gun Parts products.

Due to Federal and State laws, we are unable to ship certain items to certain states.  If you live in one of these states, and have these items in your cart, you must remove them to continue the checkout process.

Restrictions by State

California: Magazines capable of holding more than 10 rounds.  Cal. Pen. Code § 16740:  A “large capacity magazine” means any ammunition feeding device with the capacity to accept more than 10 rounds, but shall not be construed to include a feeding device that has been permanently altered so that it cannot accommodate more than 10 rounds, any tubular magazine that is contained in a lever-action firearm, or any .22 caliber tube ammunition feeding device.

Colorado: Magazines capable of holding more than 15 rounds.  HB1224:  (I) A fixed or detachable magazine, box, drum, feed strip, or similar device capable of accepting, or that is designed to be readily converted to accept, more than fifteen rounds of ammunition; (II) A fixed, tubular shotgun magazine that holds more than twenty-eight inches of shotgun shells, including any extension device that is attached to the magazine and holds additional shotgun shells; or (III) A non-tubular, detachable magazine, box, drum, feed strip, or similar device that is capable of accepting more than eight shotgun shells when combined with a fixed magazine.

Connecticut: Magazines capable of holding more than 10 rounds.  Conn. Gen. Stat. § 53-202p(a)(1):  Connecticut law defines “large capacity magazine” to mean any firearm magazine, belt, drum, feed strip or similar device that has the capacity of, or can be readily restored or converted to accept, more than 10 rounds of ammunition.

Hawaii: Magazines capable of holding more than 10 rounds.  Haw. Rev. Stat. Ann. § 134-8(c):  Hawaii prohibits the manufacture, possession, sale, barter, trade, gift, transfer, or acquisition of detachable ammunition magazines with a capacity in excess of 10 rounds which are designed for or capable of use with a pistol. The ban does not apply to magazines modified to accept 10 rounds or fewer.

Illinois: CITY OF CHICAGO

“High capacity magazine” means a magazine, belt, drum, feed strip, or similar device, including any such device joined or coupled with another in any manner, that has an overall capacity of more than 15 rounds of ammunition.  A “high capacity magazine” does not include an attached tubular device to accept, and capable of operating only with, .22 caliber rim fire ammunition.

City Ordnance 8-20-085: High capacity magazines and certain tubular magazine extensions – Sale and possession prohibited in the following zip codes:

Cook County ZIP Codes:

60290 60601 60602 60603 60604 60605 60606 60607 60608 60609 60610 60611 60612 60613 60614 60615 60616 60617 60618 60619 60620 60621 60622 60623 60624 60625 60626 60628 60629 60630 60631 60632 60633 60634 60636 60637 60638 60639 60640 60641 60642 60643 60644 60645 60646 60647 60648 60649 60651 60652 60653 60654 60655 60656 60657 60659 60660 60661 60664 60666 60668 60669 60670 60673 60674 60675 60677 60678 60680 60681 60682 60684 60685 60686 60687 60688 60689 60690 60691 60693 60694 60695 60696 60697 60699 60701 60706 60707 60804 60827 60004 60005 60007 60008 60010 60015 60016 60018 60022 60025 60026 60043 60053 60056 60062 60067 60068 60070 60074 60076 60077 60089 60090 60091 60093 60103 60104 60107 60120 60130 60131 60133 60153 60154 60155 60160

60162 60163 60164 60165 60169 60171 60172 60173 60176 60192 60193 60194 60195 60201 60202 60203 60301 60302 60304 60305 60402 60406 60409 60411 60415 60419 60422 60423 60425 60426 60428 60429 60430 60438 60439 60443 60445 60452 60453 60455 60456 60457 60458 60459 60461 60462 60463 60464 60465 60466 60467 60469 60471 60472 60473 60475 60476 60477 60478 60480 60482 60484 60487 60501 60513 60521 60523 60525 60526 60527 60534 60546 60558 60714 60454 60712 60803 60804 60805

Illinois: CITY OF HIGHLAND PARK

60035 60037

Illinois: CITY of AURORA

60502 60503 60504 60505

60506 60507 60568 60572

60598 60599

Maryland: Magazines capable of holding more than 20 rounds.  Md. Code Ann., Crim. Law § 4-305(b):  Maryland prohibits anyone from manufacturing, receiving, purchasing, transferring, selling, or offering for sale any detachable magazine that can hold more than 20 rounds of ammunition for a firearm. The ban does not apply to .22 caliber rifles with a tubular magazine (Md. Code Ann., Crim. Law § 4-305(a)).

Massachusetts: Magazines capable of holding more than 10 rounds.  Mass. Gen. Laws Ch. 140 § 121:  A (1) fixed or detachable magazine, box, drum, feed strip or similar device capable of accepting, or that can be readily converted to accept, more than 10 rounds of ammunition or more than five shotgun shells or (2) large capacity ammunition feeding device as defined in the now-expired federal Public Safety and Recreational Firearms Use Protection Act as it appeared on September 13, 1994.

New Jersey: Magazines capable of holding more than 10 rounds.  NJ Stat. Ann. § 2C:39-1y:  A box, drum, tube, or other container that is capable of holding more than 10 rounds of ammunition to be fed continuously and directly into a semi-automatic firearm.

New York: Magazines capable of holding more than 10 rounds.  NY Penal Code §§ 265.00(23), 265.02(8) & 265.10:  New York prohibits the manufacture, transportation, disposal, and possession of large capacity ammunition feeding devices. Prior law defined a large capacity feeding device as “a magazine, belt, drum, feed strip, or similar device” manufactured after September 13, 1994 (the date the now-expired federal assault weapon and large-capacity magazine ban became effective), “that has a capacity of, or that can be readily restored or converted to accept, more than ten rounds of ammunition.” It excludes attached tubular devices designed to accept and capable of operating only with .22 caliber rim fire ammunition.

Major firearm components to Felons and or person(s) issued a temporary or final extreme risk protection order. § 3. Section 265.01 of the penal law "Scott J. Beigel unfinished receiver act" - "Such person possesses a major component of a firearm, rifle, or shotgun and such person is prohibited from possessing a shotgun or rifle"

Vermont:  Magazines capable of holding more than 10 rounds for a rifle and more than 15 rounds for a hand gun. VT. Gen. Law Act 94/S.55 13 V.S.A. § 402:A person shall not manufacture, possess, transfer, offer for sale, purchase, or receive or import into this State a large capacity ammunition feeding device. “Large capacity ammunition feeding device” means a magazine, belt, drum, feed strip, or similar device that has a capacity of, or that can be readily restored or converted to accept: more than 10 rounds of ammunition for a long gun; or more than 15 rounds of ammunition for a hand gun. It excludes an attached tubular device designed to accept, and capable of operating only with .22 caliber rimfire ammunition.

Washington State: Magazines capable of holding more than 10 rounds - Senate Bill 5078. Components for fully automatic fire.  Parts Kits ordered will have these parts removed or replaced prior to shipping.  Wash. Rev. Code Ann. § 9.41.190(1):  Washington prohibits any person from manufacturing, owning, buying, selling, loaning, furnishing, transporting, or having in his or her possession or under his or her control any machine gun, or any part designed and intended solely and exclusively for use in a machine gun, to convert a weapon into a machine gun, or to assemble or repair any machine gun.

Washington D.C.: Magazines capable of holding more than 10 rounds.  D.C. Code Ann. § 7-2506.01(b): D.C. defines a “large capacity ammunition feeding device” as a magazine, belt, drum, feed strip, or similar device that has a capacity of, or that can be readily restored or converted to accept, more than 10 rounds of ammunition. The term does not apply to attached tubular devices designed to accept and capable of operating only with .22 caliber rim fire ammunition.